Support Portal
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Unable to access files in group
If you cannot access the files in a group (the PDF attachment is greyed out, or you receive the message "Unfor...
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Can I change a public group to a private group?
Unfortunately, it is not currently possible to change public groups to private or vice versa. You would need t...
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What are groups on Mendeley?
Groups are a simple way for you to collaborate with your colleagues to create a shared collection of documents...
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How can groups help me share and discover research?
Groups allow you to collaborate with your contacts or with any member of the Mendeley community. In private gr...
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How can I share documents on Mendeley?
Mendeley currently offers you a number of ways in which you can share your documents with your colleagues, or ...
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How do I create a Group?
You can create a Public Group in both Mendeley Desktop and Mendeley Web. In Mendeley Web, first sign in and...
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How do I transfer ownership of a Group?
In Mendeley Desktop, right click on the Group (private, or public) and go to "edit settings". In the list of c...
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How can I invite more than 10 people to a Private Group or an invite-o...
Adding more than 10 members to a Private Group or an invite-only Public Group requires a premium plan.
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How can I create more than 5 Private, or Public invite-only, Groups?
In order to have more than 5 of these kinds of groups you have to upgrade to one of our premium plans.
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What’s the difference between Private Web Space and Shared Web Space?
Private Web Space is used for your Library. Shared Web Space, on the other hand, is used for your Private Grou...