Mendeley

Institutional Edition

  • no updating on institutional eddition analytics

    Hi, there has been no updating in the analytics tab for a year. please resolve, the analytic capacity is crit...

    0 Community Answers May 18, 2015 10:29PM BST
  • I would like to delete institutional information.

    I would like to delete my institutional information as it is wrong!! I just wanted to add as "ETH Zurich" but...

    1 Agent Answer 0 Community Answers Apr 29, 2015 12:27PM BST
  • Insert direct Mendeley Export option in repository.

    Working on a institutional repository. currently refworks and endnote direct export support, but no mendeley. ...

    1 Agent Answer 0 Community Answers Apr 19, 2015 11:35PM BST
  • Sorry, we had a problem syncing your library: No service found for you...

    Dear Sirs, The synchronisation doesn't work since two days... What's the problem? Thank you for your help....

    1 Agent Answer 0 Community Answers Mar 23, 2015 02:31PM GMT
  • Merging accounts

    Is it possible to link my old account to my institutional one? If so how?

    1 Agent Answer 0 Community Answers Sep 18, 2014 11:27AM BST
  • Database size

    What is the size of the database? I am writing a review for UK Department of International Development? Tha...

    2 Agent Answers 1 Community Answer Oct 25, 2013 07:16PM BST
  • "No Internet connection" after upgrade to the institutional version

    After upgrading my account to the institutional version (ETH Zurich) my mendeley desktop prompted an error: "N...

    2 Agent Answers 3 Community Answers Sep 16, 2013 09:54AM BST
  • Problem with email

    When I try to join my group (University of Pittsburgh) it won't send the email verification to the right addre...

    1 Agent Answer 0 Community Answers Sep 10, 2013 01:15AM BST
  • proxy setting

    I cant log in. please address the issue. Herein I am attaching a few lines of the connection test file. Thank...

    1 Agent Answer 0 Community Answers Aug 06, 2013 06:58PM BST
  • joining a group

    I am trying to join an Institutional group (University of Pittsburgh), but get the reply that my email address...

    1 Agent Answer 0 Community Answers Jun 20, 2013 09:06PM BST

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