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Unable to Install desktop app.
Hi
I am having the same problem (as another user on trying to install), whereby on attempting to install the diagonal box contains no text but two toggle options. On the next page you get a series of boxes which depending the which option you select on the previous page, offer a different number of boxes. It is not possible to enter any text into these boxes. Nothing happens on clicking continue from this page.
I am running Snow Leopard on a Mac from early 2011.
I have tried the suggested fix to do with the font cache being corrupt but was unable to resolve the problem.
Further suggestions appreciated
Thank you
Best Answer
A simple step is to try restarting your Mac following the font cache changes.
You can force Mendeley to skip the login dialog by starting it from a terminal using the command:
/Applications/Mendeley\ Desktop.app/Contents/MacOS/Mendeley\ Desktop --setting General_FirstRun:false
2 Community Answers
A simple step is to try restarting your Mac following the font cache changes.
You can force Mendeley to skip the login dialog by starting it from a terminal using the command:
/Applications/Mendeley\ Desktop.app/Contents/MacOS/Mendeley\ Desktop --setting General_FirstRun:false
Hi
Thank you for your suggestions
I had already tried restarting the whole machine
One trying your suggest code in terminal i get the same window as before, with the full program partially open behind
The erros code given in terminal is :
Qt: internal: -108: Error ATSUMeasureTextImage text/qfontengine_mac.mm: 1136
Any ideas?
Thanks
This question is closed to new answers.