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Cannot get pdf in on the iPhone

Anna Pinardi Jan 31, 2012 03:41PM GMT

Hi!
I have the Mendeley iPhone app, but I just can access the pdfs of a few papers, even though the Mendeley on the computer has correctly been synchronized... Do you know how can I fix this?
Thanks!

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Mendeley Support Feb 01, 2012 04:50PM GMT Mendeley Agent

Are you able to access the PDFs in your web library? If so, could you please try syncing the app again and seeing if the PDFs are downloaded? Thanks in advance.

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Anna Pinardi Feb 02, 2012 06:53AM GMT

Hi! No I'm not... Not all of them!
Why is that? How can I solve this?
When I open Mendeley (the program) in my computer I sync it all the time and I can access PDFs from there.
Thanks!

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Mendeley Support Feb 02, 2012 11:56AM GMT Mendeley Agent

Could you please check your upload settings from Mendeley Desktop are correct? This can be done by modifying the synchronization settings of your Mendeley Desktop, which you can customise and adjust in the ‘Edit Settings’ pane in the software.

Synchronizing document attachments can be enabled for your entire library, or only for documents in selected collections. Should you wish, you can also choose to disable it altogether.

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