Mendeley Support Portal

declined credit card

Tina Krliu Dec 16, 2011 04:57PM GMT

I am trying to upgrade to one of your plans but it keeps sending me to the 'declined credit card' page. I've confirmed with the bank twice that my account is fully active. Is there another way to pay (for example, PayPal)?

Up 0 Rated Down
Mendeley Support Dec 21, 2011 02:32PM GMT Mendeley Agent

Following your earlier email, we are looking into this, and should hopefully be in touch soon. Unfortunaetly it is not currently possible to pay using PayPal. Apologies for any inconvenience this may cause you.

This question is closed to new answers.

Contact Us