IMPORTANT NOTICE

This customer forum is not monitored by Mendeley staff. If you require Support, please visit our new Support Center or use the links on the right to get you to the right place.




Stats

  • I already have a scopus acount

    How can I link my mendeley and my scopus account?

    1 Agent Answer 0 Community Answers Sep 22, 2016 09:27PM BST
  • Wrong ID claimed

    I have claimed the wrong scopus ID, could this be removed from my stats page please? Thanks, Alison Pirie

    1 Agent Answer 0 Community Answers Sep 20, 2016 09:27AM BST
  • Other authors articles added to my profile

    Dear Sir, I have update my profile. In the Mendeley Status, Three of "Other authors" articles that...

    1 Agent Answer 0 Community Answers Aug 31, 2016 08:30AM BST
  • Citation Analysis

    How can I perform Citation Analysis with Mendeley? Even knowing I can't would be helpful. And then if n...

    1 Agent Answer 0 Community Answers Aug 29, 2016 04:28PM BST
  • My stats is totally wrong

    When I added publication in stats, Mendeley asked me to confirm, but only the title of first publication, whic...

    1 Agent Answer 0 Community Answers Aug 19, 2016 01:41AM BST
  • What is the meaning of "Unknown" in "Where are your vi...

    What is the meaning of "Unknown" in "Where are your viewers coming from?" I understand t...

    1 Agent Answer 0 Community Answers Aug 16, 2016 02:51AM BST
  • 1 of 3 Scopus IDs claimed, merge requested

    Hi, I found out I had 3 Scopus IDs and claimed 1 for stats (thinking this could be edited/appended in Mendele...

    1 Agent Answer 0 Community Answers Aug 11, 2016 08:47PM BST
  • My stats are incorrect

    Hello! I signed in on Mendeley using my Elsevier acoount. The stats that are linked to my profile are not min...

    1 Agent Answer 0 Community Answers Aug 03, 2016 05:20PM BST
  • My stats are incorect...

    Hello. the stats that appear in my account are not correct. I already have a Scopus ID for some time. I...

    1 Agent Answer 0 Community Answers Jul 28, 2016 11:59AM BST
  • Mendeley shared references

    Where can I find statistical data about the Mendeley shared references, please? Thank you in advance. Best r...

    2 Agent Answers 1 Community Answer Jul 28, 2016 10:55AM BST