Mendeley

  • All my three publications are missing since recently

    When I signed up with Mendeley three of publications were displayed in the Mendeley stats and I started seeing...

    1 Agent Answer 0 Community Answers Jan 09, 2017 08:11AM GMT
  • Error 500

    I have this error: HTTP Error 500 What should we do?

    2 Agent Answers 0 Community Answers Jan 03, 2017 03:52AM GMT
  • Mendeley's readers stats

    Dear Mendeley support team In my account readers stats there's still an inconsistency of Mendeley read...

    1 Agent Answer 0 Community Answers Dec 25, 2016 07:34AM GMT
  • Titlke of my article

    Can I ask you to correct the title of my article in my Mendeley profile Currently on your website is: Eff...

    1 Agent Answer 1 Community Answer Dec 04, 2016 06:40PM GMT
  • I miss my stats

    My stats are not updated. This is my orcid ID. orcid.org/0000-0002-9312-0268 I can see in scopus that...

    1 Agent Answer 0 Community Answers Dec 04, 2016 03:38PM GMT
  • Why my stats are not shown??

    Dear Sir or Madam, Despite the fact my profile is correctly updated in Scopus, for several weeks now my stats...

    1 Agent Answer 0 Community Answers Dec 02, 2016 08:17AM GMT
  • wrong linkage of profile of my co-author due to confusion of similar n...

    Hi, My stats is showing the wrong linkage for one of my co-author in a paper entitled "One-dimensional...

    1 Agent Answer 0 Community Answers Nov 13, 2016 08:09AM GMT
  • Readership statistics

    I would like to collect readership statics for a large number of paper to carry out a study. Kindly let me kno...

    1 Agent Answer 0 Community Answers Nov 03, 2016 12:08PM GMT
  • wrong stats

    I have claimed the wrong Scopus author ID and the seeing stats on publications that are not yours. Please remo...

    1 Agent Answer 1 Community Answer Oct 13, 2016 08:03AM BST
  • Incorrect Stats due to mixed Mendeley (and Scopus?) profiles...

    Hello, I have a few publications, but I am baffled with the extremely high H-index and citations on my Mend...

    1 Agent Answer 1 Community Answer Oct 12, 2016 08:36PM BST

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