Mobile Apps

  • logout on ipad

    hi I found a post about this and tried the solution proposed there but without success. How can I log out of...

    2 Agent Answers 7 Community Answers Jan 25, 2017 01:48PM GMT
  • Annotations multiplication on ipad app

    Hello, I notice probably a bug with the ios app and annotations in pdfs. Specifically if I create annotation...

    2 Agent Answers 3 Community Answers Jan 25, 2017 10:18AM GMT
  • Annotations to pdf document needed to sync notes

    Hi. There seems to be a bug with the document note syncronization on mobile app. Sometimes the notes of ...

    1 Agent Answer 0 Community Answers Jan 24, 2017 03:47PM GMT
  • highlighting

    native iOS selection functionality not working on iPad. I can only add annotations but not highlight. Why is t...

    1 Community Answer Jan 18, 2017 03:09PM GMT
  • Internal server error when syncing on Android

    Hi, I am using the Mendeley Android App Version 1.13.3 on my Asus ZenPad S8.0 with Android 6.0.1. Since ...

    1 Agent Answer 1 Community Answer Jan 16, 2017 04:16PM GMT
  • Problem on Android Sync failed

    Hi My mobile phone is Galaxy note 5; i can't sync my files from my phone to my web.

    2 Agent Answers 1 Community Answer Jan 13, 2017 06:21PM GMT
  • iPad version of Mendeley duplicated entries

    Occasionally, when synchronizing with iPad, Mendeley produces duplicated entries in the "all documents&qu...

    1 Agent Answer 2 Community Answers Jan 10, 2017 02:15AM GMT
  • Mendeley app for iPad

    Hi, the Mendeley app for iPad is simply not working. I had some sync issues, which by the way isn't th...

    2 Agent Answers 14 Community Answers Jan 05, 2017 07:14AM GMT
  • how to completely erase & reinitialise all of Mendeley ipad

    Mendeley failing to sync ipad deleted app redownloaded up all storage lost & do not get signin page OR ...

    1 Agent Answer 0 Community Answers Jan 03, 2017 09:25PM GMT
  • Sync with IPHONE

    I can't sync my account from my desktop to my phone. It used to be synced and now it's not. Anyone...

    1 Agent Answer 2 Community Answers Jan 03, 2017 05:20PM GMT

New Support Page

Contact Us