Mendeley

My Account

  • Doubts about access

    I can not access the account How should I act? Thank you Nathalia Veiga Moliterno

    1 Agent Answer 0 Community Answers Aug 02, 2017 08:48PM BST
  • shared web space limit

    I have the message : You are over your account limits. You are exceeding your Shared Web Space limit by 50 ...

    0 Community Answers Aug 01, 2017 05:14PM BST
  • lost library

    I have been using Mendeley Desktop for years. Now, I am trying to use the app on my sellphone. When I login, t...

    1 Community Answer Aug 01, 2017 04:41PM BST
  • lost library

    Hi I just lost my mendely library. I was registered with the following email adress: francois.chabrol@pasteur...

    0 Community Answers Aug 01, 2017 02:11PM BST
  • Invalid grant

    Hi there, I was wondering if you could help me...when I open Mendeley on my pc the message 'invalid gr...

    2 Community Answers Jul 29, 2017 09:59PM BST
  • wrong profile name

    I found that another person with my name is attached to my profile. How can I identify myself so taht mendelev...

    0 Community Answers Jul 26, 2017 12:59PM BST
  • Undo the restore backup

    I did not read carefully that restore backup cannot be undone. But I did it already just now. All my files and...

    1 Community Answer Jul 24, 2017 05:11AM BST
  • Request : Removing my scopus ID in my professor's mendeley profil...

    I have a problem with connection of scopus ID and mendeley. Actually, problem is not my mendeley page, but ...

    1 Agent Answer 0 Community Answers Jul 21, 2017 06:53AM BST
  • Password reset

    Mendeley is not accepting my password. Even though, I reset it, it says incorrect password. How can I get my a...

    1 Agent Answer 2 Community Answers Jul 20, 2017 07:25PM BST
  • cannot log in

    Dear Mendeley I have been using Mendeley for years, and suddenly I cannot log in. I changed my password (twic...

    1 Agent Answer 2 Community Answers Jul 20, 2017 01:44PM BST

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