My Account

  • unable to sync - network access disabled

    I am unable to sync. I get this error message: "There was a problem connecting to to sync yo...

    2 Community Answers Aug 20, 2017 04:40PM BST
  • Merging two accounts

    I have two Mendeley accounts as i was previously at Ben Gurion University in Israel and now i'm now at th...

    1 Community Answer Aug 16, 2017 08:37PM BST
  • Mendeley is posting same DOI for 2 different journal articles

    Hello Sir/Madam, My Mendeley profile is fetching the same DOI for two different articles showing similar us...

    0 Community Answers Aug 16, 2017 06:08PM BST
  • find full text

    Why I can not see the Sharing/Importing tab in my "Account Details"

    0 Community Answers Aug 13, 2017 08:03AM BST
  • License

    Hi, I am a long-time Mendeley user and am trying to get it set up on my new CDC computer. They are asking for ...

    0 Community Answers Aug 10, 2017 06:56PM BST
  • Email update problems

    Hi, My Mendeley account is linked with an old work email that I no longer have access to. When I try to update...

    0 Community Answers Aug 09, 2017 11:28AM BST
  • Two email addresses

    I would like to check how I do to sync two emails to one account. Thank you!

    1 Agent Answer 0 Community Answers Aug 09, 2017 12:10AM BST
  • ipad and my accounts

    I use Mendeley on my 2 computers (home and work) ans I have a web account but I can't use it on my ipad t...

    0 Community Answers Aug 08, 2017 12:50PM BST
  • password

    Every time I try to login to my account, my password is not recognized and I have to reset it to login in. Ext...

    1 Agent Answer 0 Community Answers Aug 07, 2017 03:34PM BST
  • changed email

    I recently changed my job and overlooked that i now no longer have access to my email at work - I have two acc...

    0 Community Answers Aug 07, 2017 09:35AM BST

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