My Account

  • already registered

    Hi, I subscribed to Mendeley's Plus Plan using my e-mail Now, for ORCID ...

    0 Community Answers Sep 17, 2017 02:23AM BST
  • I am unable to change my account email address

    Hi there, I am registered with Mendeley with an email account which is now closed. I am able to login to my...

    0 Community Answers Sep 15, 2017 05:28AM BST
  • You do not have access to this folder (4ec67ff1-6b0e-4cd4-a6d9-02ef0cb...

    I could not sign in, so I signed up again with the same email. Then, the following message appeared :You do n...

    0 Community Answers Sep 11, 2017 02:41AM BST
  • Email

    Hey there i accidentally registered with an incorrect email and cant change it as the email Im registered with...

    0 Community Answers Sep 07, 2017 10:32AM BST
  • Cannot change my email address

    Hi, I cannot modify my email address, I have still my old email I try to set ...

    0 Community Answers Sep 06, 2017 09:34PM BST
  • Sign in

    Very often I cannot login because the system does not recognise my password although it is correct. Usually I ...

    1 Agent Answer 7 Community Answers Sep 06, 2017 08:04PM BST
  • How can I merge two accounts

    I started using Mendeley a few years ago using my personnal gmail address. Elsevier connects with my instit...

    0 Community Answers Sep 06, 2017 03:06PM BST


    1 Community Answer Sep 05, 2017 06:09PM BST
  • How can i find how much space I have used?

    How can i find how much space I have used? Thanks!

    0 Community Answers Sep 04, 2017 12:57PM BST
  • Two email addresses tethered to one account

    Hello, I have an existing account under my @btinternet email address but I would like to change this addres...

    0 Community Answers Sep 01, 2017 01:48PM BST

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