Mendeley

Billing Information

  • Billing stopped from Feb

    I was checking my transaction records today and noticed that billing from Mendeley (monthly) stopped from Feb ...

    0 Community Answers Apr 23, 2017 09:36AM BST
  • Received payment from Mendeley

    Goodmorning, On the 7th of February 2017 we received an payment from Mendeley which is not mentioned in the b...

    0 Community Answers Apr 20, 2017 08:45AM BST
  • receipt for accomplished transfer

    Dear ladies and gentelmen, about one week ago I got the answer to my question about an accomplished transfe...

    3 Agent Answers 0 Community Answers Apr 11, 2017 03:11PM BST
  • Suddenly I have to pay for using Mendeley?

    Great, just when I started to develop a course to train people in using Mendeley, it is suddenly a paid thing?...

    1 Agent Answer 0 Community Answers Apr 07, 2017 04:51AM BST
  • Monthly billing

    We do not appear to have received a receipt for payment since January 2017. Is there a problem with our accou...

    0 Community Answers Apr 06, 2017 11:11AM BST
  • accomplished transfer

    Dear ladies and gentelmen, we got the amount of +635,25€ transferred back to our Credit card on the 7th feb...

    1 Agent Answer 2 Community Answers Apr 05, 2017 01:47PM BST
  • Billing issue

    Dear Mendeley team, I am subscribed to the Plus plan since 2014, and today I noticed that the payment for t...

    1 Agent Answer 0 Community Answers Mar 29, 2017 01:50PM BST
  • Shared space size

    Hi, I purchased a plan to increase shared space; what I noticed is it increased my personal space but my sh...

    1 Agent Answer 0 Community Answers Mar 25, 2017 07:25AM GMT
  • payment methods

    Hi, We use mendeley to share papers within a little group of scientists in a biotech company. So far, one of ...

    1 Agent Answer 0 Community Answers Mar 22, 2017 12:16PM GMT
  • Question about fefund received

    Hi, There was a credit of $474.83 posted to my account on Feb 7, 2017. I have not cancelled the subscri...

    3 Agent Answers 0 Community Answers Mar 15, 2017 05:02PM GMT

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