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Institutional Edition

  • Sorry, we had a problem syncing your library: No service found for you...

    Dear Sirs, The synchronisation doesn't work since two days... What's the problem? Thank you for ...

    1 Agent Answer 0 Community Answers Mar 23, 2015 02:31PM GMT
  • Merging accounts

    Is it possible to link my old account to my institutional one? If so how?

    1 Agent Answer 0 Community Answers Sep 18, 2014 11:27AM BST
  • Database size

    What is the size of the database? I am writing a review for UK Department of International Development? Tha...

    2 Agent Answers 1 Community Answer Oct 25, 2013 07:16PM BST
  • "No Internet connection" after upgrade to the institutional ...

    After upgrading my account to the institutional version (ETH Zurich) my mendeley desktop prompted an error: &q...

    2 Agent Answers 3 Community Answers Sep 16, 2013 09:54AM BST
  • Problem with email

    When I try to join my group (University of Pittsburgh) it won't send the email verification to the right ...

    1 Agent Answer 0 Community Answers Sep 10, 2013 01:15AM BST
  • proxy setting

    I cant log in. please address the issue. Herein I am attaching a few lines of the connection test file. Thank...

    1 Agent Answer 0 Community Answers Aug 06, 2013 06:58PM BST
  • joining a group

    I am trying to join an Institutional group (University of Pittsburgh), but get the reply that my email address...

    1 Agent Answer 0 Community Answers Jun 20, 2013 09:06PM BST
  • Citing style for JJAP

    To whom it may concerns Since I am writing an article to submit to JJAP (Japanese Journal of Applied Physic...

    1 Agent Answer 0 Community Answers Jun 17, 2013 03:25AM BST
  • institutional edition - storage space

    Hi! This is Sophia from Greece. I am a librarian at a academic library and a patron of ours, asked about the s...

    1 Agent Answer 0 Community Answers Nov 12, 2012 10:57AM GMT
  • MIE tracking private groups

    Would An institution with MIE be able to track the private groups that their users join? and see the analytics...

    2 Community Answers Jun 12, 2012 09:02AM BST