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Institutional Edition

  • Unable to Import to my Desktop

    It keeps asking me to sign in to my account but I'm already signed in and cannot import research papers t...

    1 Agent Answer 3 Community Answers May 14, 2017 10:08PM BST
  • Not receive confirmation email to join institutional group "Unive...

    Three researchers of this University haven't received confirmation email for joining the group of Univers...

    1 Agent Answer 0 Community Answers May 12, 2017 10:22AM BST
  • Trouble receiving the confirmation email for users to subscribe to the...

    We are having trouble receiving the confirmation email for users to subscribe to the institutional edition. Al...

    1 Agent Answer 1 Community Answer Feb 17, 2017 07:57PM GMT
  • Bug issues hwen upgradeing to mendeley institutional edition

    Good day, I am a librarian and did the programme for librarians and now I am trying to upgrade the users at...

    1 Agent Answer 4 Community Answers Feb 06, 2017 08:01AM GMT
  • Difficulty logging in

    Dear Support Team, I am having trouble logging into to Mendeley Desktop. My account is an individual free a...

    1 Agent Answer 1 Community Answer Dec 01, 2016 03:59PM GMT
  • Can the Institutional or Premium edition fill these needs

    1. Function as a tool to search for and read articles obtained by the user base 2. Is there a mechanism to ma...

    1 Agent Answer 0 Community Answers Oct 31, 2016 09:13PM GMT
  • My University Library

    Hi, I want to search articles in my university library and then add here. Is that possible in MENDELEY? Could...

    1 Agent Answer 2 Community Answers Aug 25, 2016 03:23AM BST
  • Primary Mendeley contact

    I would like to run an RFP process with Mendeley, please can you provide a point of contact to help with this ...

    1 Agent Answer 0 Community Answers Aug 22, 2016 11:27AM BST
  • Upgrade link not working

    I have a faculty member who is trying to use the upgrade link we have from the Librarian Certification program...

    1 Agent Answer 0 Community Answers Aug 16, 2016 03:41PM BST
  • LINK RESOLVER

    In our Institutional edition group: Universidad de La Rioja. We have set our linksolver, when we search, get...

    1 Agent Answer 0 Community Answers Apr 21, 2016 08:53AM BST