What happens if I exceed my Personal Web Space limit?

After downgrading, you may be using more Personal Web Space than allowed in your new plan. You will not be able to sync any new documents to Mendeley Web. To be able to sync again, you will need to either upgrade your account, or delete documents with attached files until you are within your quota. You will never lose access to documents already on Mendeley Web.

Contact Us

Email notification service is currently unavailable. We are aware of the issue and working to resolve it. We expect this to be resolved by next week. If you need to reset your password, please use the reset function on any other Elsevier platform, such as Scopus or ScienceDirect. Thank you for your understanding.